About AICG Canada
An enterprise consulting firm built on decades of real operating experience.
Applied Intelligence Consulting Group helps organizations put AI agents, automation, and software to work — turning technology investments into governed workflows, measurable efficiency, and adoption that lasts. We pair enterprise-scale experience with hands-on implementation — strategy that ships, not slideware.
Who we are
Enterprise experience, applied to the work that actually moves the business.
AICG Canada brings together a vetted network of consultants, software engineers, deployment specialists, and operators with more than 50 years of combined experience across enterprise technology, business development, logistics, retail, warehousing, field service, and implementation. We assemble the right specialists around each engagement.
Across that network, our consultants have supported operations at some of the world's largest organizations — including multiple Fortune 100 companies — deploying software and modern systems that make enterprise IT and frontline operations measurably more efficient. We bring that same standard of execution to every engagement, whatever the size.
Experience
The scale behind the point of view.
Anonymized for confidentiality. Specifics are shared under engagement.
Business-first
Engagements start with the operational problem, the measurable outcome, and the owner — not a model or a platform.
Hands-on implementation
Roadmaps are paired with prototypes, software, workflow design, rollout planning, documentation, and team enablement.
Responsible adoption
Privacy, human review, policy, and risk controls are built into the implementation — not bolted on afterward.
Enterprise standard
The discipline we learned in large-scale enterprise operations, applied at a scale that fits your organization.
Operating principle
Useful systems beat impressive demos.
Every recommendation should make it easier for a leader to decide what to build, what to avoid, what to govern, and what to measure. If it does not change a decision or improve an outcome, it does not ship.
Leadership
Led by a founder who has deployed technology where it has to work.
Sergio Chaves
Founder & Principal
Sergio founded AICG Canada to bring enterprise-grade operating discipline to AI and technology adoption. Over a career spanning enterprise technology, business development, and operations, he has helped some of the world's largest retail, logistics, and consumer organizations deploy software and technology that make their operations measurably more efficient.
He brings that Fortune 100 perspective — and a bias for measurable, governed outcomes — to every AICG engagement, keeping the focus on what improves the real work rather than what demos well.
Our team
A multidisciplinary network, assembled per engagement.
We assemble the right mix of skills around each engagement.
AI & automation engineers
Turn ambiguous, repetitive workflows into reliable, human-reviewed tools.
Enterprise software specialists
Deploy and integrate the systems that keep IT and operations running lean.
Rollout & adoption specialists
Plan and de-risk technology rollouts across sites — readiness, training, and support.
Data & analytics consultants
Make reporting, data sources, and measurement practical and trustworthy.
Operations & adoption advisors
Understand handoffs, exceptions, frontline adoption, and ROI on the ground.
Responsible-AI & governance
Build privacy, policy, review gates, and guardrails into every implementation.
Careers & collaborators
Building a trusted network of practical AI builders and operators.
AI automation builders: people who can turn ambiguous workflows into working tools.
Operations consultants: people who understand handoffs, exceptions, frontline adoption, and ROI.
Data and analytics specialists: people who can make reporting, sources, and measurement practical.
Design and documentation partners: people who can make tools usable and adoption materials clear.
To collaborate: introduce yourself through the contact form and tell us the work you are strongest at.
Work with us
Bring us your hardest operating problem.
Share the workflow, reporting burden, software gap, or rollout you want to improve. We will tell you honestly whether AICG is the right fit — and what a measurable first step looks like.