Applied IntelligenceConsulting Group
Insights & articles
No-hype playbooks, guides, and articles on where AI actually pays back in operations-heavy businesses — written from real experience across warehousing, retail, manufacturing, field service, finance, and professional services.
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Case study · Web platformsA public site, passwordless partner portal, and repair & warranty portal — built and operated by AICG so a small regional team delivers enterprise-grade service.
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Case study · Finance & adminA custom tool that reads receipts, fills the company's own Excel template, and drafts the email — 25 minutes back per report, $0/month.
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Perspective · AdoptionThey demo beautifully, then quietly die. The fix is an operating model, not a better model.
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Perspective · ROIThe metrics that matter, the baseline trap, and how to make an honest go/no-go call.
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Perspective · ROIInaction isn't free — it's a quiet, compounding bill. How to put a number on it.
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Perspective · StrategyA practical decision framework — and why "configure" usually wins your first project.
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Perspective · AdoptionAdoption fails on people, not technology. Involve the team early and make the first win theirs.
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Warehousing · PlaybookWhy receiving and inventory exceptions are the highest-ROI place to start, and how to scope a safe 90-day pilot.
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Retail · GuideUse AI for the sorting and the first draft while people stay in control of the reply.
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Governance · PolicyPrivacy (PIPEDA), human review, acceptable use, and enablement without bureaucracy.
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